AdScribe
Terms & Policies
At AdScribe, your privacy and trust are our top priorities. This page outlines our terms of service, privacy practices, and data protection policies. We’re committed to transparency and clarity, ensuring you have all the information you need about how we handle your data. Thanks for being with us!
Quick Overview
AdScribe’s Fair Use Policy ensures our services are used fairly by all users:
Usage Limits: Parameters include data usage, API calls, and AI features, designed for use of the platform as intended. These limits are generous, and the vast majority of users stay well within them.
Notifications: Users may be alerted when nearing usage limits.
Resolving Overages: Contact support@adscribe.co for help optimising usage or exploring plan upgrades.
Special Agreements: Higher usage roles, like marketing managers, may require separate agreements.
Consequences: Exceeding limits may result in throttling, restricted access, or additional charges.
Terms & Policies
Fair Use Policy
Last Updated 3rd March 2023
At AdScribe, we strive to deliver our Software as a Service (SaaS) Application ("the Service") fairly to all our Users while maintaining consistently high levels of quality. To achieve this, we have established a Fair Usage Policy that applies to all Users.
Purpose of the Fair Usage Policy
The Service offers a range of features that impact shared processing resources and data generation differently. To maintain the quality, availability, stability, consistency, and performance of our service, we've established "outer-bound" parameters ("the Parameters") that define reasonable usage limits. These Parameters are designed to ensure that over 95% of our Users regularly fall well within acceptable limits, promoting fair access and consistent performance across all accounts.
Parameters
The Parameters set specific thresholds for content generation and feature usage, which include but are not limited to:
Scanning websites
Parsing files
Creating job and candidate campaigns
Utilising the API
The complexity of the tasks performed within AdScribe determines the specific limits, as different campaigns and features may consume resources differently.
Monitoring and Notifications
Users are, where possible, notified in reasonable time when they are approaching their usage limits, allowing them to take corrective actions. Exceeding these limits may result in: (i) Throttling or limitation of access to the Service, with or without warning; (ii) Additional costs as may be stipulated in an applicable Order Form.
High Usage Needs
If a marketing manager or a similar role is responsible for preparing content for an entire team or company, a separate agreement may be required to accommodate higher usage needs.
Resolving Overages
Users notified of approaching or exceeding the Parameters are encouraged to contact our support team at support@adscribe.co. Our team can assist in optimizing your usage and exploring options such as plan upgrades or establishing a different agreement if your needs exceed the standard parameters.
Documentation and Updates
This Fair Usage Policy is considered part of the "Documentation" for the Service as outlined in our online terms at www.adscribe.co/terms (the "Terms") or the Master Subscription Agreement ("MSA"), whichever is applicable. We reserve the right to update this or any other Documentation at any time, including but not limited to modifying the Parameters.
Compliance and Enforcement
Failure to comply with this Fair Usage Policy may result in the initial locking of your workspace and issuance of a warning. Continued non-compliance may lead to account suspension or cancellation at our sole discretion.
Further Information
For additional details or clarification regarding this policy, please contact our support team at support@adscribe.co.
